Scaling Up to Oblivion

Why did Jamie's Italian fail? What goes wrong when businesses try to scale. Image: Scandic Hotels via Wikicommons Things mentioned in this podcast: - Problems in the casual dining sector https://www.bmmagazine.co.uk/opinion/why-are-uk-restaurant-chains-going-out-of-business/ - The largest restaurant chains https://en.wikipedia.org/wiki/List_of_the_largest_fast_food_restaurant_chains For more Cognitive Engineering episodes find us on iTunes, Google Play or wherever you get your podcasts, or add this RSS feed to your preferred player: feeds.soundcloud.com/users/soundcloud:users:219479129/sounds.rss